Updated: 31st March 2020
At MNP the health, safety and wellbeing of our residents and colleagues is always our top priority. We are therefore continuing to take comprehensive action to respond to the growing coronavirus outbreak in the UK.
I am sure you will all be aware of the government guidance issued on 23rd March which made it clear that all of us are only to go outside for food, health reasons or work (where this absolutely cannot be done from home).
All of us now have to play our part in implementing the new guidance and for this reason, and for the health and safety of our residents and staff, we are limiting non-essential visitors to our homes until further notice
We have made the decision to temporarily suspend visits from all relatives and friends unless there are exceptional circumstances. We have not taken this decision lightly, but feel that reducing all but vital visitors to our homes will help protect the health and safety of residents. We recognise that will concern some people, but we do ask for your support.
Requests for visits where exceptional circumstances arise will be considered. These can be only be arranged by contacting the Home Manager in advance. Please do not attempt to arrange a visit to any home for any reason if you feel unwell, particularly if you have a cough, a fever or high-temperature, or have shortness of breath, or if you have been in contact with someone who may have coronavirus.
We have also stopped visits from individuals such as entertainers and from professionals and contractors who are carrying out non-essential work. All health-related visits will continue as required although some appointments are now being held through phone or video calls.
We intend to follow public health advice to determine when visits will return to normal, and, as things currently stand, our initial estimate is that these restrictions may need to be in place for up to 12 weeks.
We will continue to do our best to support residents to keep in touch with you and any other loved ones via other methods, such as phone or video calls, letters or emails in the short term.
We will be supporting all of our residents to follow the latest guidance and will only be supporting them to leave their home for health reasons. We will ensure that those residents that would like to go outside get to spend time in the garden at the home
We know this is a challenging time for everyone and we will be doing our utmost to support all residents, staff, relatives and friends through this period.
Lastly, I think we should all congratulate and thank the fantastic employees that we have at MNP who are continuing to work each day in such difficult times.